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Customer reviews of Wokingham Cars Ltd

At Wokingham Cars Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Wokingham Cars Ltd

Wokingham Cars Ltd
5
4.8

Based on 166 customer reviews

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  • 5

    Excellent

    By david bennett on 17 May 2021 | Verified purchase

    Excellent efficient and friendly service.


  • 5

    By Katie on 04 May 2021 | Verified purchase

    Covid safe. I made an appointment to come and view some cars for my daughter. When we arrived, the cars were easily accessible and we were allowed to take the cars for a test drive. We eventually decided to buy one of the cars and the purchase process was really straightforward. We completed the paperwork and they even offered to deliver the car to my home address if I couldn't get insurance until after the weekend. Nice friendly staff and the cars that we looked at seemed like good quality. The car that we bought is ideal for a first time driver and my daughter is very happy with her car.

    Reply from Wokingham Cars Ltd on 07/05/21

    Many thanks Katie for your wonderful review.Nice to hear that you are happy with the car.


  • 5

    Excellent Car Dealership, Great Customer Service

    By joseph C on 22 April 2021 | Verified purchase

    Excellent, friendly service and delivery of car, prompt responses to all questions during the purchasing process, great follow-up response to enquiries post purchase also. Car functions as described and would highly recommend Wokingham Cars Ltd.


  • 5

    New car experience

    By shirley B on 08 April 2021 | Verified purchase

    Helpful, answered all questions, very cooperative in all matters.


  • 5

    Perfect place to buy a first car

    By ashleigh M on 31 March 2021 | Verified purchase

    Very happy with my experience overall. Efficient, reputable, fair and very high quality cars. Would recommend

    Reply from Wokingham Cars Ltd on 01/04/21

    Many thanks Ashleigh for your kind words.


  • 5

    Excellent - highly recommend.

    By roy H on 27 March 2021 | Verified purchase

    I went to this dealership after reading the reviews posted here. 100% the best experience I have had dealing with a dealership during and post purchase. No hard sell, very welcoming and a really good experience. The car I purchased was in good condition and I took if for a long test drive and decided to buy - when I picked it up it had been given a great clean and a few teething issues had been resolved (replacing the wipers etc). I had a slight issue with the car once I purchased it (only tyres and balancing) so I was advised take it back in and they would sort out the balancing. Not only that, they gave me 2 new front tyres (free as well) as they were not happy with the existing ones. Having a free 3 month warranty is good peace of mind if anything significant should happen. Would thoroughly recommend this dealership, and I would definitely return in the future should the need arise.

    Reply from Wokingham Cars Ltd on 28/03/21

    Thank you very much Roy for your wonderful review.


  • 5

    Very good experience 100% recommend

    By channing G on 06 March 2021 | Verified purchase

    First time buying a car from here, the man was very friendly and helpful, anything I had to ask he was happy to explain in detail and really help me to understand everything I wanted to know, also very fast at acting if I had any problem he was happy to sort it out straight away, would recommend this trader to anyone.

    Reply from Wokingham Cars Ltd on 06/03/21

    Many thanks Channing for your positive feedback.Much appreciated.


  • 5

    Polite and efficient service provided

    By elaine T on 03 March 2021 | Verified purchase

    The manager was polite efficient, sent me a video to view and answered any questions I had. I now have a very nice car and will recommend this car dealership.

    Reply from Wokingham Cars Ltd on 04/03/21

    Thank you very much Elaine for your positive feedback.


  • 5

    Highly recommended

    By VICKI S on 15 February 2021 | Verified purchase

    I recently bought a low mileage 2008 Honda Jazz at Wokingham cars Ltd. I have been so relieved at the accountability and honesty of the sales consultant. I bought it online and didn't see on the reflecting paintwork that there were a couple of small dents and damaged wingmirror. After my paying for it the consultant paid and had delivered a new wing mirror, plus free car delivery and he transferred funds towards the wingmirror fitting and polish to polish out some scratches. This did not cover the small dents which I did not claim for but I still felt the accountability was very good and all I asked for was done. I will advise for online buying to have a close up video viewing. I will definitely do business with Wokingham cars again.

    Reply from Wokingham Cars Ltd on 16/02/21

    Thank you Vicki and sorry about all the inconvenience.


  • 5

    Long distance purchase of Ford Ranger Wildtrak

    By phil M on 04 February 2021 | Verified purchase

    I recently bought a car from Wokingham Cars and have been extremely satisfied with the whole experience. I live 400 miles from the garage but this was not an issue in the slightest. Questions were answered, advice was given, and the deal was made. Delivery was arranged and the car was at my door when expected. Nothing was a hassle, I was encouraged to take my time to inspect the vehicle and was under no pressure whatsoever to rush my decision. The car was as described and I was more than happy to go ahead with the purchase. Even when the payment process took longer than expected, the guys understood completely and were extremely patient as things were sorted out. Communication throughout the whole process has been great. All in all, I am delighted with my experience and would thoroughly recommend Wokingham Cars for buying a car.

    Reply from Wokingham Cars Ltd on 05/02/21

    Thank you Phil for such a wonderful feedback.Much appreciated.


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